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Parent Category: Call Centers



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DOT Issues Grants to States for Pipeline Safety Call Centers
WASHINGTON -- The U.S. Department of Transportation's Pipeline and Hazardous Materials Safety Administration issued just over $1 million in One Call grants today to support states' safe digging call centers in an effort to reduce pipeline digging accidents.
Call for more centers to improve childbirth
Experts in prenatal and perinatal care are calling for more specialized clinics for high-risk pregnancies and newborns. DW's Nicole Goebel went to a specialists' conference for a look at the trends and latest treatments.
AdVoice: How to Fail your Call Centers
Last week I had words with an automotive customer service rep named Anne. The "run flat" tires on my car had proven to be a spectacular failure. Instead of enabling Mrs. Leaper to get home safely after a run-of-the-mill puncture, they fell apart???and I mean that literally???after only six of the fifty miles they were ...
 
 
 
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