BOSTON, MA-- - Today, at the International Avaya Users Group Conference , Virtual Hold Technology® is demonstrating the use of its new Conversation Bridge? solution that enables customers to request a ...
This week?s topic, titled ?Tickets Please . . . Customer Service Ticketing,? presented by Eric Turnipseed of The Automation Station, is an online learning event intended to show how small business owners and operators can turn customer service into a strength, increasing revenue and profit. The webinar addresses basic issues which cause breakdowns in customer service. ...
LiveOps, Inc., the global leader in cloud contact center and customer service solutions, today announced that LiveOps® Social? with new Facebook channel integration is now availabl
