CAMBRIDGE, Mass., May 21, 2012 /PRNewswire/ -- Makers of VoIP call center platforms are adding a wide range of features and functions to their offerings in an effort to capitalize on the trends toward ...
BenchmarkPortal recognizes the exceptional efficiency and effectiveness of the MassHealth and Georgia Families Customer Service Operations Centers by awarding them Certification as Centers of Excellence. The granting of certification is based on a company?s operational metrics, customer satisfaction and agent satisfaction.Santa Barbara, CA (PRWEB) May 22, 2012 The MassHealth and Georgia Families ...
WASHINGTON -- The U.S. Department of Transportation's Pipeline and Hazardous Materials Safety Administration issued just over $1 million in One Call grants today to support states' safe digging call centers in an effort to reduce pipeline digging accidents.
